Terms of Use + Sale

Terms of Use + Sale

Image Accuracy

The resulting quality of images presented on this site can vary between patterns. This depends on many factors, including your own computer and display. Furthermore, the images of our fabrics that are shown to be upholstered on a lounge chair are entirely computer-generated. While every effort has been made to ensure that the scale and direction are as accurate as possible, these images are only meant to give an impression of what the finished piece might look like. Because of these circumstances, please procure a fabric sample and speak to your furniture representative before writing your spec or purchase order.

Privacy

Architex® respects visitor and customer privacy. Any information acquired is used internally and not sold under any condition (such as: telephone, address, and e-mail).

Copyright

All rights reserved. This site is protected by copyright and trademark laws under U.S. and international law. Materials are provided by Architex International® and our Graded-In Furniture Partners as a service and may be used for informational purposes only. Any rights not expressly granted herein are reserved.

Trademark Information

The following are trademarks or registered trademarks of Architex International® and its affiliates:

-Architex®

-Architex International®

-Authentec®

-Leatheretta®

-Liz Jordan-Hill®

-Remedé®

-Ultraposh®

and their associated insignia. Other products, brands and company names mentioned may be the trademarks or registered trademarks of their respective owners.

Restricted Rights

Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in Rights in Technical Data and Computer Software  {DFARS § 252.227-7013).


Terms Of Sale


Credit

Established Architex® accounts are invoiced at Net 30 days, based on their credit standing and limit. First time customers will be required to make full payment before order will ship. All freight charges are FOB Northbrook, Illinois, USA and each order is assessed an $ 11.00 handling fee. To facilitate orders please email them to orders@architex-ljh.com or fax to 1-847-205-1510, you may also contact Customer service at 1-800-621-0827. Architex® now accepts Visa, MasterCard, Discover and American Express (USA only). Check should be made payable to "Architex International". Our address is 3333 Commercial Avenue, Northbrook, IL 60062. If you would like to discuss terms please request a credit application so we may review your trade references.

Warranty


Architex guarantees our products will perform within industry standards ( i.e. single shift operation, with proper maintenance and for the purpose intended). All materials are produced to meet ACT quality and performance standards. All upholstery products are considered under warranty for a period of 5 years and all other products for 1 year from the date of purchase. Architex warranty will be limited to the refund of the purchase price or replacement of the fabric, if due to manufacturing defect. Labor costs will not be included for any replacement fabric. Any finishes or treatment(s) applied independently of Architex will invalidate your warranty.

Price

Bolt Price applies to orders of 100 or more yards. The minimum order for a single invoice is 1 yard. Some exceptions do apply, including but not limited to some 72" cubicle fabrics, which require a 2.2 yard minimum (sold in panels). PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE. Please contact Customer Service with specific questions.

Returns

No returns are accepted without a Return Authorization from Architex®. No returns can be authorized after 30 days from shipment. Acceptable returns will have a 35% restocking charge, plus freight; unless fault is ours. The following are NOT returnable: materials that have been cut, materials which are not part of regular inventory, orders that are under 10 yards, and any fabric that received special finishing.

Change Orders and Cancellations

No custom order or special runs can be returned or cancelled. Orders that are in production or already cut, but not yet shipped are subject to a 35% restocking charge. Furthermore, any backorders not cancelled WITHIN 10 WORKING DAYS of the received Purchase Order are also subject to a 35% cancellation charge.

Shipments

Architex® assumes no responsibility for improper fabric identification, application or installation. The customer should forward a sample to their respective manufacturer or installer for identification. Architex® will not cover any labor costs associated with improper fabric identification, application or installation.

Freight

All merchandise shipped is F.O.B. Northbrook, Illinois or processing points. Architex® endeavors to ship all packages via U.P.S. but reserves the right to select any carrier they determine most expeditious. International shipments are Air Service Only. A MINIMUM SHIPPING CHARGE OF $25.00 APPLIES TO ALL SHIPMENTS and an $11.00 HANDLING CHARGE APPLIES TO ALL ORDERS. In addition to shipping charges, a $25.00 handling charge will be assessed to re-route or reship goods. Please contact customer service for a shipping estimate.

Special Services


Architex® offers a selection of protective finishes, backings and flame treatments. Upholstery fabrics can be treated to meet various fire codes. For details, please see the Performance Technology page on our website. We reserve the right to substitute any finish with a comparable or superior finish technology. Any finishes or treatment(s) applied independently of Architex will invalidate your warranty. Fabrics that have received a special finish are not returnable.

Custom Fabrics

All custom orders will require a deposit and include a 5 to 10% overage.

Wallcovering, Draperies, & Cubicles

These items are non-returnable but can be exchanged only due to a manufacturing defect.

Polyurethanes

Polyurethanes are not recommended for decorative application (i.e. piping or welting) and our warranty is not guaranteed for polyurethanes used in this manner.

Dye Lots

Although commercially acceptable matches are provided, variations in dye lot may occur. If a specific match is required, please submit a cutting with your order or request a cutting from our current production. Architex® reserves the right to make technical corrections to any product they deem necessary without prior notification.

Dye Transfer Disclaimer

Architex® will not assume responsibility for dye transfer caused by external contaminants. Certain clothing and accessory dyes (such as those used on denim jeans) can migrate to lighter colors. This phenomenon is increased by humidity/temperature and is irreversible.

Specific Confirmation

Architex® makes every effort to ensure all items are properly tagged and marked. However, it is the purchaser's responsibility to confirm that goods received at the time of delivery indeed match purchase orders and specifications.

Fabric Memos/Samples

All memo samples remain the property of Architex®. We reserve the right to recall any samples, as well as update and service our accounts without prior written permission.

Abrasion Disclaimer

Multiple factors affect fabric durability and appearance retention; including end-user application and proper maintenance. Wyzenbeek results above 100,000 double rubs have not been shown to be a reliable indicator of increased fabric lifespan.

Leather Orders

Due to the natural quality of leather and differences in hide size, a slight variation may occur between ordered and shipped quantities. Leather orders may have up to a 10% overage.

Wall Backing

All upholstery fabric ordered for wall application will receive a double acrylic backing. Certain patterns may require a release waiver to be signed before the backing is applied. Fabric which has received this special backing CANNOT be returned.

 
Close